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Returns

We'd love to help you switch up the color of your item. Here at Barkhype, we want to ensure you're thrilled with your purchase. So, here are a couple of simple choices for you:

Option 1: Barkhype Store Credit - 65% Value ๐ŸŒŸ Instead of sending your item back, you can keep it! Maybe gift it to a pal or donate to a dog shelter. Then, you can use your Barkhype store credit to snag the color you've got your eyes on. Many of our lovely customers adore this choice since it avoids the hassles of shipping. Plus, it's a fantastic pick if the item has had a little wear.

Option 2: Send It Back To Us ๐Ÿ“ฆ If you're leaning towards this, just make sure your item is fresh (unworn) and in its snazzy original packaging. If there's a hiccup and it's not up to par when we check it out, there's a small $7 restocking fee before we send out your new item. All the nitty-gritty details are in our Exchange Policy.

To get your item back to us: a. Pop it into the original zipped bag (make sure it's fresh, odor-free, and no sneaky dog hairs). b. Below, you'll find our return address. Just print it and pop it on your package. c. Swing by your favorite local courier and send it our way.

Oh, and a quick heads-up: please share the tracking code with us! It's a breeze for us to spot your package and speeds up your exchange.

We can't wait to help you get the perfect item. Remember, we're here to chat if you have any questions.

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